Our Company

Why Janz Medical Supply

Relocating your family overseas is no small feat; not only do you have to pack up all your belongings, but you’ll also need to secure housing, possibly learn a new language, and perhaps say “see you later” to a deployed loved one. We recognize that a big change like this brings with it both opportunity and challenge and why it’s important to find like-minded, sympathetic individuals who can support you in a time of need such as with an illness, injury, or pregnancy.

Minor and major medical events are stressful enough stateside, between meeting with doctors, purchasing medical supplies, setting up services, and navigating insurance, you may find yourself feeling overwhelmed and uncomfortable. So, before you start to worry about how being in a foreign country will factor into your healthcare, you can worry less now that you’ve come across Janz Medical Supply.

Janz Medical Supply is a US service-disabled veteran owned company that provides quality medical equipment and supplies to our military and their families, civilians, government employees, and more.

So, whether you’re a new mother in search of a breast pump, a veteran Air Force Officer who has been diagnosed with sleep apnea and needs a CPAP or have a family member who requires a walker after a recent surgery, Janz Medical Supply is the perfect partner for you.

Our dedicated bi-lingual staff is made up of seasoned medical professionals, experienced caregivers, insurance claim specialists and customer service representatives who all share in the collective Janz mission – to serve active and retired US military and their families where ever they serve.

How can Janz Medical Supply serve you?

Janz Medical Supply is an international branch of The Janz Corporation (Janz), a medical equipment and solutions provider to the US government. Over the past 20 years, Janz has been working to offer various government agencies the latest in medical and diagnostic technologies. With the birth of Janz Medical Supply, the team continues to support active and retired military with their medical, home health, rehabilitation, lifestyle, and wellness needs from the convenience of one location – Ramstein Air Base in Ramstein-Miesenbach, Germany.

We are confident that our team can handle all of your medical supply needs; below are a few more reasons why we are qualified to serve you.

We work with local practitioners to bring medical supplies directly to you.

The Janz Medical Supply personnel will work with you and your medical team to ensure that you have the equipment you need when you need it. We offer a complete line of durable medical equipment (DME) including breast pumps, CPAPs, nebulizers, ventilators, bedpans, commodes, walkers, canes, orthopedics, splints, ostomy care products and more. Because we stock significant inventory, shopping with us means you’ll no longer need to source products online (and pay out of pocket for shipping) or travel off base to find a comparable medical product at a foreign supply store.

Not only will you be able to see, touch and feel every product in store, but our team members are also available to answer any questions you may have as well as ensure that the product you are purchasing is right for you.

Our staff holds various fitting certifications for specialty products, are well versed in healthcare and insurance claims processing, have previous experience working with the military, and can assist you with the set-up and training for any product you purchase.

We manage the insurance reimbursement process and minimize your out of pocket costs.

Our process is simple and streamlined, regardless of your insurance provider. For example, if you have health insurance through TRICARE, our team will process your claim, including all pertinent paperwork, in real-time, resulting in a completely cash-less transaction for all covered items. For customers who receive their healthcare benefits through a commercial insurance policy, the Janz Medical Supply team is also prepared to help facilitate your reimbursement providing you with required forms, valid receipts and answering any questions you may have.

We make you and your family a top priority.

“Caring” is one of our company’s core competencies and a trait that we look for in every one of our employees. Our goal is always to put our customers first, so whether it’s helping you find the perfect knee walker or breast pump, providing you with educational resources or recommendations for a local support group, we are always striving to make a difference in the lives of our community. No matter what brings you into our store, you are guaranteed a pleasant customer experience in a warm and supportive environment.

We hope that this information about Janz Medical Supply gives you a better sense of who we are, what we do, and how we do it. If you have additional questions, please don’t hesitate to stop by our convenient store located at the Ramstein Exchange, KMCC Mall in Building 3336 or call us at 06371-4979730. We look forward to serving you.

Would you like more information about Janz Medical Supply?

Please fill out the contact form below to speak with a member of our team.